About Me

I am a talented and ambitious IT personnel with a strong technical background who possesses self-discipline and the ability to work with the minimum of supervision. An IT support officer with extensive experience in troubleshooting, technical support, comfortable working as part of a team or independently with focus of delivering quality IT support on a continuous basis. A well-rounded customer service representative, excellent communicator, personable and empathetic. Able to deal with impatient customers by moving their request forward and explaining the process as it moves along.